Hawaii Power of Attorney Abuse — What to Do, How to Report, How to Stop It (2026)

✓ Verified September 2026

Hawaii Power of Attorney Abuse is what a family suspects when a parent’s money starts disappearing and the person holding the paperwork will not explain where it went. This guide gives the Hawaii answer in plain English: what the agent is required to do, who can force them to show the records, where to report, and how the power of attorney is revoked.

All facts are from Hawaii law, verified as of September 2026.

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Hawaii Power of Attorney Abuse: At a Glance

Here are the Hawaii facts that decide most Hawaii power of attorney abuse cases:

Governing statute Uniform Power of Attorney Act, Haw. Rev. Stat. Chapter 551E (HRS 551E-1 through 551E-51); statutory short form at HRS 551E-51; recording of powers of attorney affecting real property under HRS 502-84
Who can demand an accounting HRS 551E-10 gives a right to demand disclosure of receipts, disbursements, and transactions directly from the agent. HRS 551E-12 (Judicial relief) lets the following petition the court to construe the power of attorney or review the agent’s conduct and grant appropriate relief: the principal or the agent; a guardian, conservator, or other fiduciary acting for the principal; a person authorized to make health care decisions for the principal; the principal’s spouse, parent, or descendant; an individual who would qualify as a presumptive heir of the principal; a person named as a beneficiary to receive any property, benefit, or contractual right on the principal’s death, or as a beneficiary of a trust created by or for the principal; a governmental agency having regulatory authority to protect the welfare of the principal (this includes Adult Protective Services); the principal’s caregiver or another person that demonstrates sufficient interest in the principal’s welfare; and a person asked to accept the power of attorney.
Where to report Adult Protective and Community Services Branch (APCSB), Adult Protective Services, Hawaii Department of Human Services, Social Services Division. Report by phone 24/7 — Oahu and statewide intake 808-832-5115; Kauai 808-241-3337; Maui, Molokai, Lanai 808-243-5151; East Hawaii (Hilo, Hamakua, Puna) 808-933-8820; West Hawaii (Kau, Kona, Kohala, Kamuela) 808-327-6280. Online report form: https://apsreport.hawaii.gov/ . Program page: https://humanservices.hawaii.gov/ssd/home/adult-services/ . Reports may be made anonymously. In an emergency call 911 or the county police department.
Hotline 808-832-5115 (Adult Protective Services statewide intake line, Hawaii Department of Human Services). There is no separate Hawaii Attorney General elder-abuse hotline. Note: 1-888-380-3088 is Hawaii’s CHILD abuse hotline, not the adult line.
Criminal offense Hawaii has no separately titled “financial exploitation of an elder” felony; theft from an older adult is prosecuted under the enhanced theft grades in HRS Chapter 708. HRS 708-830.5 (Theft in the first degree), as amended by Act 147, Session Laws of Hawaii 2021, covers theft of property from the person of another who is 60 years of age or older, or theft of property or services exceeding 750 in value from a person 60 years of age or older, where the owner’s age is known or reasonably should be known — a class B felony, punishable by up to 10 years imprisonment (HRS 706-660) and a fine up to 25000 (HRS 706-640). HRS 708-831 (Theft in the second degree) covers theft of property or services exceeding 250 from a person 60 years of age or older under the same knowledge condition — a class C felony, up to 5 years imprisonment and a fine up to 10000. Related: HRS 346-224 makes it a petty misdemeanor for a mandated reporter to knowingly fail to report, or to wilfully prevent another from reporting, suspected abuse (including financial exploitation) of a vulnerable adult.
Civil remedy HRS 551E-13 (Agent’s liability) — an agent who violates Chapter 551E is liable to the principal or the principal’s successors in interest for the amount required to restore the value of the principal’s property to what it would have been had the violation not occurred, plus the amount required to reimburse the principal or the principal’s successors in interest for attorney’s fees and costs paid on the agent’s behalf. HRS 28-94 (Dependent elder abuse; suits by the State; civil penalties) — the Attorney General may bring a civil action on behalf of the State against a caregiver who abuses (including financially exploits) a dependent elder, and a caregiver against whom judgment is entered is subject to a civil penalty of not less than 500 and not more than 1000 for each day the abuse occurred, plus the costs of investigation. Traditional equitable claims for breach of fiduciary duty, conversion, constructive trust, undue influence, and rescission remain available under HRS 551E-17 (principles of law and equity supplement the chapter) and HRS 551E-19 (remedies under other law). Hawaii does not have a POA-specific double- or treble-damages statute — NONE STATED for multiple damages.
Court that hears petitions The Circuit Court, sitting in probate (the probate division of the Circuit Court for the circuit where the principal resides), hears petitions under HRS 551E-12 to construe a power of attorney or review an agent’s conduct, and also hears guardianship and conservatorship petitions under HRS Chapter 560, Article V. Practice is governed by the Hawaii Probate Rules. Hawaii’s Circuit Courts are the First (Oahu), Second (Maui, Molokai, Lanai), Third (Hawaii Island), and Fifth (Kauai, Niihau) Circuits.

Warning Signs of Hawaii Power of Attorney Abuse

Power of attorney abuse rarely looks like theft at first. It looks like a new joint account, a car that was “gifted,” a house deed with a new name on it, a parent who suddenly cannot pay bills they always paid, or an agent who answers every question with “I’m handling it.” The common thread is money moving from the parent’s benefit to the agent’s benefit.

A power of attorney never authorizes that. In every state the agent is a fiduciary, which means the parent’s interests come first, and any gift to the agent has to be expressly allowed by the document.

The second sign is secrecy. An honest agent keeps receipts and can show them. An agent who refuses to share bank statements with the family, the parent’s other children, or a court is already breaking the duty to keep records that Hawaii law imposes. Refusal is not proof of theft, but it is the moment to act.

What an Agent Is Legally Required to Do in Hawaii

HRS 551E-10 (Agent’s duties).

An agent who has accepted appointment must: act in accordance with the principal’s reasonable expectations to the extent actually known and otherwise in the principal’s best interest; act in good faith; act only within the scope of authority granted; act loyally for the principal’s benefit; act so as not to create a conflict of interest that impairs the agent’s ability to act impartially in the principal’s interest;

act with the care, competence, and diligence ordinarily exercised by agents in similar circumstances; keep a record of all receipts, disbursements, and transactions made on behalf of the principal; cooperate with a person who has authority to make health care decisions for the principal; and attempt to preserve the principal’s estate plan to the extent actually known and consistent with the principal’s best interest.

HRS 551E-10 also requires the agent to disclose receipts, disbursements, or transactions on request of the principal, a court-appointed guardian or conservator, another fiduciary acting for the principal, a governmental agency having authority to protect the principal’s welfare, or (upon the principal’s death) the personal representative or successor in interest of the principal’s estate.

Related sections: HRS 551E-9 (agent’s acceptance), HRS 551E-11 (exoneration provisions are unenforceable if they relieve the agent of liability for breach committed dishonestly, with improper motive, or with reckless indifference), HRS 551E-13 (agent’s liability).

Forcing an Accounting in Hawaii

The single most useful right in any Hawaii power of attorney abuse situation is the right to demand an accounting. HRS 551E-10 gives a right to demand disclosure of receipts, disbursements, and transactions directly from the agent.

HRS 551E-12 (Judicial relief) lets the following petition the court to construe the power of attorney or review the agent’s conduct and grant appropriate relief: the principal or the agent; a guardian, conservator, or other fiduciary acting for the principal; a person authorized to make health care decisions for the principal; the principal’s spouse, parent, or descendant; an individual who would qualify as a presumptive heir of the principal;

a person named as a beneficiary to receive any property, benefit, or contractual right on the principal’s death, or as a beneficiary of a trust created by or for the principal; a governmental agency having regulatory authority to protect the welfare of the principal (this includes Adult Protective Services); the principal’s caregiver or another person that demonstrates sufficient interest in the principal’s welfare;

and a person asked to accept the power of attorney.

A written demand, sent by a method that proves delivery, is usually step one.

If the agent ignores it, the next step is a petition in The Circuit Court, sitting in probate (the probate division of the Circuit Court for the circuit where the principal resides), hears petitions under HRS 551E-12 to construe a power of attorney or review an agent’s conduct, and also hears guardianship and conservatorship petitions under HRS Chapter 560, Article V. Practice is governed by the Hawaii Probate Rules.

Hawaii’s Circuit Courts are the First (Oahu), Second (Maui, Molokai, Lanai), Third (Hawaii Island), and Fifth (Kauai, Niihau) Circuits., which can order the records produced, suspend the agent, freeze accounts, and require repayment.

How to Report Hawaii Power of Attorney Abuse

Adult Protective and Community Services Branch (APCSB), Adult Protective Services, Hawaii Department of Human Services, Social Services Division. Report by phone 24/7 — Oahu and statewide intake 808-832-5115; Kauai 808-241-3337; Maui, Molokai, Lanai 808-243-5151; East Hawaii (Hilo, Hamakua, Puna) 808-933-8820; West Hawaii (Kau, Kona, Kohala, Kamuela) 808-327-6280. Online report form: https://apsreport.hawaii.gov/ . Program page: https://humanservices.hawaii.gov/ssd/home/adult-services/ . Reports may be made anonymously.

In an emergency call 911 or the county police department.

Hawaii also runs a hotline: 808-832-5115 (Adult Protective Services statewide intake line, Hawaii Department of Human Services). There is no separate Hawaii Attorney General elder-abuse hotline. Note: 1-888-380-3088 is Hawaii’s CHILD abuse hotline, not the adult line..

How to Revoke the Power of Attorney

A principal with capacity may revoke at any time under HRS 551E-6 (Termination of power of attorney or agent’s authority).

Best practice under Hawaii law: (1) sign a dated written revocation, ideally acknowledged before a notary public in the same manner the original power of attorney was signed under HRS 551E-4;

(2) deliver actual written notice of the revocation to the agent and to every co-agent and successor agent — under HRS 551E-6 termination is not effective as to an agent or a third party who acts in good faith without actual knowledge of the termination; (3) send written notice to every bank, brokerage, title company, insurer, and other third party that has a copy on file,

and ask each to return or destroy its copy; (4) if the power of attorney was recorded with the Bureau of Conveyances (required for real property transfers under HRS 502-84) or filed with the Land Court, record the revocation in the same office so it gives constructive notice; and (5) if a new power of attorney is signed,

state expressly in it that all prior powers of attorney are revoked — under HRS 551E-6 merely executing a later power of attorney does NOT revoke an earlier one unless the new document says so.

Retrieve the original signed document from the agent if possible.

If the parent can no longer decide: Under HRS 551E-6 revocation requires capacity, and HRS 551E-12(b) provides that on motion by the principal the court SHALL dismiss a petition to review the agent’s conduct unless the court finds that the principal lacks the capacity to revoke the agent’s authority or the power of attorney.

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So if the principal still has capacity, the principal controls — the principal can revoke, and the principal can shut down a family member’s court petition.

If the principal lacks capacity, the principal cannot personally revoke; an interested person may petition the Circuit Court under HRS 551E-12 to review the agent’s conduct and grant relief, and/or petition under HRS Chapter 560, Article V (Hawaii’s Uniform Probate Code guardianship and protective proceedings article, HRS 560:5-101 et seq.) to appoint a guardian of the person or a conservator of the estate.

Under HRS 551E-5, a court-appointed conservator or guardian nominated in the power of attorney is appointed unless good cause or disqualification is shown, and once a conservator or guardian is appointed the agent is accountable to that fiduciary as well as to the principal; the guardian or conservator may have authority to revoke or amend the power of attorney if the court grants it.

Adult Protective Services may also petition for protective orders and services for a vulnerable adult under HRS Chapter 346, Part X (HRS 346-221 et seq.).

Other Hawaii rules: (1) Bank/credit union mandatory reporting — HRS 412:3-114.5 requires a financial institution whose officer or employee observes, has knowledge of, or has a good-faith suspicion of financial abuse targeting an elder (including misuse of a power of attorney) to report it to the Department of Human Services AND the county police department immediately or as soon as practicable by phone, fax, or electronic device,

followed by a written report on DHS Form 1640; the county police department must then proceed with a criminal investigation in a timely manner.

(2) Professional mandatory reporting — HRS 346-224 requires licensed health care professionals, employees and officers of public or private agencies providing social, medical, hospital, mental health, or financial assistance services, law enforcement employees and officers, and employees and officers of care homes and similar institutions to report suspected abuse (including financial exploitation) of a vulnerable adult to APS; knowing failure to report, or wilfully preventing another from reporting,

is a petty misdemeanor.

(3) Statutory definition — HRS 346-222 expressly defines “financial exploitation” to include breach of fiduciary duty such as misuse of a power of attorney or misuse of guardianship privileges resulting in unauthorized appropriation, sale, or transfer of property, misappropriation of money from a personal or joint account, and failure to use the vulnerable adult’s income and assets for necessary support; it may be accomplished by coercion, manipulation, threats, intimidation, misrepresentation,

or undue influence.

(4) Hot powers must be expressly granted — HRS 551E-8 withholds from an agent the authority to make gifts, create/amend/revoke/terminate a trust, create or change rights of survivorship, change a beneficiary designation, waive the principal’s right to be a beneficiary of a joint and survivor annuity, or delegate authority unless the power of attorney expressly grants it;

an agent who exercises one of these powers without an express grant is acting outside the scope of authority and is liable under HRS 551E-13.

(5) Real property recording — HRS 502-84 requires a power of attorney used to transfer Hawaii real property to be recorded at the Bureau of Conveyances, which means the revocation should be recorded there too.

(6) Third-party acceptance — HRS 551E-16 makes a person who refuses to accept an acknowledged Hawaii power of attorney without a statutory basis subject to a court order mandating acceptance and liable for reasonable attorney’s fees and costs, while HRS 551E-15 lets a third party request an agent’s certification, English translation, or opinion of counsel before accepting.

(7) Attorney General civil enforcement — HRS 28-94 authorizes the Attorney General to sue caregivers who abuse dependent elders, with per-day civil penalties.

Mistakes That Make Hawaii Power of Attorney Abuse Harder to Undo

The first mistake is confronting the agent before securing the records. An agent who learns a family is asking questions can move money faster than a court can freeze it, so the demand for an accounting and the report to Adult Protective Services should come first, and any confrontation second. The second mistake is assuming the bank will help on its own.

Banks in Hawaii may hold suspicious transactions when they are told, but they rarely act on a hunch; a written notice from the family or a court order is what moves them.

The third mistake is treating the power of attorney as the whole story. Many agents also hold joint accounts, beneficiary designations, or a deed with survivorship rights that the document never granted. Those assets pass outside the estate and outside the court’s usual view, which is why the Hawaii power of attorney abuse petition should list every account the agent touched, not only the ones the POA named.

The last mistake is waiting for the parent to complain. A parent who depends on the agent for care almost never does.

What to Expect from Hawaii Power of Attorney Abuse Cases

Most Hawaii power of attorney abuse cases move in three stages. First the family gathers proof — statements, deeds, the power of attorney document itself — and sends a written demand for an accounting. Second comes the report to Adult Protective Services and, where the facts are criminal, to the police or the attorney general.

Third is the court petition, which is where accounts get frozen, agents get suspended, and money gets ordered back.

Families often wait because they do not want to accuse a sibling. The law does not require an accusation; a demand for records is a right, not an insult, and an honest agent can satisfy it in an afternoon.

The cost of waiting in any Hawaii power of attorney abuse situation is that money already gone is hard to recover, and a parent who loses capacity can no longer revoke the document themselves.

When it is time to call an elder-law attorney

When money is already missing or a bank has frozen an account in Hawaii, a lawyer can get an accounting order and an emergency freeze faster than a family can. Many offer a free first call, and the state bar’s lawyer referral service and free legal-aid offices are the no-cost starting points.

Key Takeaways: Hawaii Power of Attorney Abuse

  • The accounting demand is the lever: in most Hawaii power of attorney abuse cases the first real step is a written demand for the agent’s records, backed by the statute.
  • Report and petition at the same time: Adult Protective Services and the court run on separate tracks; every Hawaii power of attorney abuse case usually needs both.
  • Freeze before you argue: a bank hold or court order stops the bleeding while the Hawaii power of attorney abuse dispute is decided.
  • Capacity decides the path: if the parent can still sign, revoke the POA; if not, the Hawaii power of attorney abuse case turns into a guardianship case.
  • Keep every statement: bank records are the evidence in every Hawaii power of attorney abuse matter, and the agent is required by law to keep them.
  • Ask early: the agencies that handle Hawaii power of attorney abuse reports answer questions every day; a call costs nothing.
  • Gifts to the agent are the red flag: most Hawaii power of attorney abuse findings start with a transfer the document never authorized.
  • Joint accounts are not immune: a Hawaii power of attorney abuse petition should list every account the agent touched, not only the ones the POA named.
  • Revocation is one page: ending the document is the fastest Hawaii power of attorney abuse remedy when the parent still has capacity.
  • Criminal and civil run together: a Hawaii power of attorney abuse report to police does not stop the family from suing for the money.
  • Third parties can refuse the agent: once notified of a Hawaii power of attorney abuse concern, banks may decline the agent’s instructions.
  • Document the timeline: dates of transfers, diagnoses, and signatures decide a Hawaii power of attorney abuse case faster than opinions do.

Quick Answers: Hawaii Power of Attorney Abuse

Is Hawaii Power of Attorney Abuse a crime?

It can be. Most states treat financial exploitation of an older adult as a distinct offense, and the same conduct supports a civil claim for the money. A Hawaii power of attorney abuse report to Adult Protective Services or police does not prevent the family from also petitioning the court.

Official Hawaii Sources & Resources

This Hawaii guide was last verified against official sources in September 2026. Laws change — verify with your state court, Adult Protective Services, or a licensed attorney.

More Hawaii Estate Guides

Disclaimer: This guide is informational only and is not legal or tax advice. Estate, probate, and tax laws change and vary by state and county. Verify current rules and dollar figures with your state’s court, statute, or a licensed attorney or tax professional before acting. For urgent matters like an active probate or a tax deadline, consult a licensed professional in your state right away.

Estate planning? Make sure your life insurance is in order — see Life Insure Guide. Worried about Medicaid estate recovery? See Medicare Cover Guide. Divorced recently? Update your will and beneficiaries — see Divorce Help Guide.